Effective January 21, 2020
2. Why We Collect Information
3. Personal Information That We Collect
We collect information to provide better services to all of our users — from figuring out basic stuff like which language you speak, to more complex things like what content you might prefer to see.
3.1 Information That You Provide Us When Creating or Administering Your Account:
We may ask you to provide certain personal information to us when you create an account with us. This includes your first and last name, which will be displayed in the Service both to you and other users with whom you interact; your email address to use as your login username and to communicate with you; your profile picture (if you choose to provide it) which will be displayed in the Service both to you and other users with whom you interact; and your telephone number, which we may use to contact you. This information may also be used for the purposes set out below.
3.2 Information We Collect, Create or Collate Automatically:
Information that we collect automatically may include your IP address (which may be used to identify sessions and logged as part of HTTP requests); a user ID that we may create and is used to identify users internally within our system, cookie information, and other details. This information is also used for fighting spam/malware, to facilitate collection of data concerning your interaction with the Services (e.g., what links you have clicked on and shared with others, including via email and social media), and to otherwise personalize, improve and continue to operate the Services. We may associate the information we collect by automated means with your IP address, the device you use to connect to the Services identifiers provided to us by Third Party Providers, or email or social media accounts that you use to share our content.
Generally, the Services automatically collect usage information, such as the number and frequency of visitors to the Site or mobile application. We may use this data in aggregate form, that is, as a statistical measure. This type of aggregate data enables us and third parties authorized by us to figure out how often individuals use parts of the Services so that we can analyze and improve them.
3.2.1 Device Information
We collect device-specific information (such as your hardware model, operating system version, unique device identifiers, and mobile network information including phone number where applicable). We may associate your device identifiers.
3.2.2 Log Information
When you use our services, we automatically collect and store certain information in server logs. This includes:
- details of how you used our service;
- Internet Protocol address;
- device event information such as crashes, system activity, hardware settings, browser type, browser;
- language, the date and time of your request and referral URL;
- cookies that may uniquely identify your browser.
3.2.3 Unique Application Numbers
Certain services include a unique application number. This number and information about your installation (for example, the operating system type and application version number) may be sent to Us when you install or uninstall that service or when that service periodically contacts our servers, such as for automatic updates.
3.2.4 Local Storage
We may collect and store information (including personal information) locally on your device using mechanisms such as browser web storage (including HTML 5) and application data caches. Third parties with whom we partner to provide certain features on our website or to display advertising based upon your web browsing activity also use Flash cookies or HTML5 to collect and store information. Various browsers may offer their own management tools for removing HTML5.
3.2.5 Cookies and Similar Technologies
When you visit our website or otherwise interact with the Service we (or third party data or ad networks we work with) may send one or more “cookies” to your computer or other devices. Cookies are alphanumeric identifiers stored on your computer through your web browser and are used by most websites to help personalize your web experience. Some cookies may facilitate additional site features for enhanced performance and functionality such as remembering preferences, allowing social interactions, analyzing usage for site optimization, providing custom content, allowing third parties to provide social sharing tools, and serving images or videos from third party websites. Some features on this site will not function if you do not allow cookies. We may link the information we store in cookies to any Personal Information you submit while on our site.
Functional cookies, persistent and session type, store information to enable core site functionality.
Analytics cookies allow us to count page visits and traffic sources so we can measure and improve the performance of our site and our marketing campaigns.
Advertising cookies may be set through our website by our advertising partners. Data may be collected by these companies that enable them to serve up advertisements on other sites that are relevant to your interests.
3.2.6 Web Beacons
We (or third party data or ad networks we work with) may use Web Beacons alone or in conjunction with cookies to compile information about our Service, or other information we or they have collected. Web Beacons are tiny graphic objects that are embedded in a web page or email and are usually invisible to the user but allow checking that a user has viewed the page or email. Web Beacons may be used within the Service to track web page visits, email open rates and other information about the user. In some cases, we tie the information gathered by Web Beacons to our Users’ Personal Information. For example, we use clear gifs on our webpages to let us know which content the user prefers. This allows us to improve the user experience and gauge the effectiveness of our marketing campaigns.
3.2.7 Analytics Software
3.2.8 Information From Third Party Sources
Depending on where you are located and the provisions of local laws, we may also store certain information about you that we or our third party services providers collect about you indirectly from other sources. For example, we may have access to certain information from a third-party social media service if you provide us with access to information from the service. Any access that we may have to such information from a third-party service is in accordance with the privacy notice and authorization procedures determined by the social media service.
3.2.9 Do Not Track
When you visit the Site, we may also collect information about your online activities over time and across third-party websites or online services. Because there is not yet a consensus on how companies should respond to web browser-based or other do-not-track (“DNT”) mechanisms, we do not respond to web browser-based DNT signals at this time.
3.3 Information That You Provide:
A key feature of the Services is that the Services allows you to collect and aggregate information from multiple sources on and through the Services (“Your Content”). We do not control Your Content, and you may elect to include personal information as part of Your Content. If you wish to do so, you or the entity under whose account you have subscribed must have entered into a Data Processing Addendum with us first, and the processing of that personal information by us will be governed by the terms of that Data Processing Addendum. Do not provide us with Personal Information of any third party who may be a resident of any EU member state if you have not entered into a Data Processing Addendum with us.
3.4 Location Data:
3.5 Email Communications:
If you email us, we will store that information. We may also receive a confirmation when you open an email from us. We use this confirmation to improve our Services, including customer service.
3.6 Aggregate Information:
We collect statistical information about how both unregistered and registered users, collectively, use the Services (“Aggregate Information”). Some of this information is derived from Personal Information.
4. How We Use This Information
We may use the information collected through the Service for the limited purpose of providing the Service and related functionality and services for which we have been engaged. The information may be used to perform a variety of purposes, including to:
- Provide, operate, maintain and improve the Services;
- Enable you to access and use the Services, including uploading, downloading, collaborating on and sharing Content and sending emails on your behalf;
- Send you technical notices, updates, security alerts and support and administrative messages;
- Provide and deliver the services and features you request, process and complete transactions, and send you related information, including purchase confirmations and invoices;
- Respond to your comments, questions, and requests and provide customer service and support;
Communicate with you about services, features, surveys, newsletters, offers, promotions, contests and events, and provide other news or information about us and our select partners;
- Process and deliver contest or sweepstakes entries and rewards;
- Monitor and analyze trends, usage, and activities in connection with the Services and for marketing or advertising purposes;
- Investigate and prevent fraudulent transactions, unauthorized access to the Services, and other illegal activities;
- Personalize and improve the Services, and provide content, features, and/or advertisements that match your interests and preferences or otherwise customize your experience on the Services;
- We send you push notifications from time-to-time in order to update you about events or activities related to the Services. If you no longer wish to receive these types of communications, you may turn them off at the device level. To ensure you receive proper notifications, we collect certain information about your device such as operating system and user identification information;
- Link or combine with other information we receive from third parties to help understand your needs and provide you with better service;
- Enable you to communicate, collaborate, and share files with users you designate; and
- For other purposes about which we notify you.
Statistics: we also collect statistics about the use of the Services. This information is and will continue to be kept confidential. Notwithstanding the foregoing, aggregate statistics that do not personally identify an individual will be kept by us and such aggregate statistics may be made available to other users or to third parties.
Your IP address is reported by your web browser whenever you visit a page on the Website. This information is recorded together with your registration information on our databases.
5. Who We Share This Information With and How We Share It
EasyRedir does not share your Personal Information with any third parties without your permission except as disclosed in this Policy (see further “Important Exceptions” below).
5.1 Corporate Account:
If you are an individual registered user and the domain of the primary email address associated with your account is owned by your employer and was assigned to you as an employee of that organization, and such organization has established or wishes to establish a corporate account, then certain information concerning past use of your individual account may become accessible to that organization’s administrator including your email address.
5.2 For Collaboration:
We may share your information, including when you choose to use collaboration features in the Services that by their nature support sharing with third parties who you choose. Your name, email address, information from your profile and online account (including your photo), and any Content you choose to share will be shared with such third parties, and such third parties may communicate with you (such as by posting comments or emailing you) in connection with your use of the collaboration features of the Services.
5.3 Third-Party Applications:
5.4 Information Shared With Our Service Providers:
For the purposes of improving our technology, products, and Services, we employ and contract with service providers, consultants, subcontractors and professional advisers - individuals and entities that perform certain tasks on our behalf (collectively “Service Providers”). We may need to share Personal Information with our Service Providers in order to provide products or services to you or to allow them to carry out their respective duties. We request that our Service Providers use Personal Information or other information we share with them solely for the purpose of assisting us. Our Service Providers may also have limited access to databases of user information solely for the purpose of helping us improve the Services. We will aim to require all Service Providers to enter into contractual agreements that prohibit them from using any Information they retrieve while carrying out their duties for any other purpose, other than as specified in said agreements and as permitted by this Policy.
5.5 Important Exceptions:
5.5.1 Information We Share for Our Protection, the Protection of Others and as Required by Law
We may disclose your Personal Information to third parties without your consent if we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, other Website members, other users of the Services, or anyone else (including the rights or property of anyone else) that could be harmed by such activities. Further, we may disclose Personal Information when we believe in good faith that such disclosure is required by and in accordance with the law. We also reserve the right to access, read, preserve, and disclose any information as we reasonably believe is necessary to (i) satisfy any applicable law, regulation, legal process or governmental request, (ii) enforce our user agreement, including investigation of potential violations hereof, (iii) and detect, prevent, or otherwise address fraud, security or technical issues. This includes exchanging information with other companies and organizations for fraud protection and spam/malware prevention. Notwithstanding the general terms of this policy, the collection, use, and disclosure of Personal Information may be made outside of the terms herein to the extent provided for in any applicable privacy or other legislation in effect from time to time, or pursuant to court orders.
5.5.2 Information Disclosed Pursuant to Business Transfers
5.6 Information We Share With Your Consent:
In addition to the types of sharing Personal Information described above, we may share your information with third parties with your consent. If at any time we wish to disclose Personal Information to a third party for their own use, we will first obtain your explicit consent. If you do grant such consent, you may revoke it at any time.
6. Security and Privacy
6.1 Your Privacy Choices:
Users may post information on the Website and through the Services (user registration may be required), which you may or may not want to share with certain other users. Users may make privacy choices by selecting options within App settings or their account. Your default privacy settings tend to be the most privacy friendly settings that allow for the least amount of sharing. In any event, users should review their privacy settings to ensure they reflect their expectations. Users should keep the privacy choices they have made in mind and avoid posting information they do not want to be shared in light of those choices.
The security of your Personal Information is important to us. We use commercially reasonable efforts to store and maintain your Personal Information in a secure environment. We take technical, contractual, administrative, and physical security steps designed to protect Personal Information that you provide to us. While we store all of our information, including your IP address information, using techniques reasonably designed to secure the information, we do not guarantee or warrant that such techniques will prevent unauthorized access to information about you that we store, Personal Information or otherwise.
You are also responsible for helping to protect the security of your Personal Information. Your Account information will be protected by a password for your privacy and security. You need to help prevent unauthorized access to your Account and Personal Information by selecting and protecting your password appropriately and limiting access to your computer and browser by signing off after you have finished accessing your Account. We seek to protect Account information to ensure that it is kept private; however, we cannot guarantee the security of any Account information. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time.
6.3 Transfer of Data:
Your information, including Personal Information, may be transferred to – and maintained on – computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you provide information to us, please note that we host data using third party providers and may transfer the data, including Personal Information, to another jurisdiction other than your own (including a jurisdiction outside of the EU) and process it there.
7. Accessing Information
If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us at firstname.lastname@example.org.
In certain jurisdictions in which we operate, you may have the right under applicable law:
- obtain confirmation that we hold personal information about you,
- request access to and receive information about the personal information we maintain about you,
- receive copies of the personal information we maintain about you,
- update and correct inaccuracies in your personal information,
- object to the processing of your personal information,
- provide instructions for the use of your personal information after death,
- request to have deleted any personal information collected at the time you qualified as a minor under applicable law,
- have the information blocked, anonymized or deleted, as appropriate; and
- To withdraw any consent you previously provided to us regarding the use and processing of your Personal Information.
You have the right to data portability for the information you provide to us. You can request to obtain a copy of your Personal Information in a commonly used electronic format so that you can manage and move it. Please note that we may ask you to verify your identity before responding to such requests. You have the right to access the Personal Information we hold about you in order to verify the Personal Information we have collected in respect of you and in order to have a general account of our uses of that information. Upon receipt of your written request, we will provide you with a copy of your Personal Information although in certain limited circumstances, we may not be able to make all relevant information available to you such as where that information also pertains to another user. In such circumstances we will provide reasons for the denial to you upon request. We will endeavor to deal with all requests for access and modifications in a timely manner. We will make every reasonable effort to keep your Personal Information accurate and up-to-date, and we will provide you with mechanisms to update, correct, delete or add to your Personal Information as appropriate. As necessary and appropriate, this amended Personal Information will be transmitted to those parties to which we are permitted to disclose your Information. Having accurate Personal Information about you enables us to give you the best possible service.
7.2 California Privacy Rights:
Under California Civil Code sections 1798.83 - 1798.84, California residents are entitled to ask us for a notice identifying the categories of personal customer information which we share with our affiliates and/or third parties for marketing purposes, and providing contact information for such affiliates and/or third parties. If you are a California resident and would like a copy of this notice, please contact us at the contact information listed below.
Subject to certain limitations, the California Consumer Privacy Act provides California consumers the right to request to know more details about the categories or specific pieces of Personal Information we collect (including how we use and disclose this Personal Information), to delete their Personal Information, to opt out of any “sales” of Personal Information that may be occurring, and to not be discriminated against for exercising these rights. EasyRedir does not sell (as that term is defined in the CCPA) the Personal Information we collect.
California consumers may make a request pursuant to their rights under the CCPA by contacting us at the contact information listed below.
8. Children’s Privacy
Our Service does not address anyone under the age of 13 (“Children”).
We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your Children has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children without verification of parental consent, we take steps to remove that information from our servers.
9. Amendments of This Policy
10. Contact Us
EasyRedir is a trade name of EasyRedir Inc. For more information on EasyRedir and our privacy practices (including if you have any questions, comments or suggestions or you find errors in the information held about you) please contact our Privacy Officer at: email@example.com or in writing at 1102 - 530 12 Ave SW, Calgary, AB, T2R 0B1, Canada.
11. Commonly Used Terms
Personal Information means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Cookies are small pieces of data stored on a User’s device.
Data Subject is any living individual who is the subject of Personal Information.
The User is the individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Information.