Effective January 21, 2020

1. What Does This Privacy Policy Cover

This Privacy Policy describes the policies and procedures of EasyRedir Inc. (“EasyRedir”, "we", "our" or "us") on the collection, use and disclosure of your information on and obtained through www.easyredir.com, dashboard.easyredir.com or any or its subsites (together the "Website" or "Site"), any application made available by EasyRedir through the Apple App Store, Google Play Store or similar (each an "App") and the services, features, content, mobile applications and or other related sources we offer (collectively with the Website and Apps, the "Services"). We receive information about you from various sources, including: (i) if you register for the Site and the Services, through your user account on the Services (your "Account"); (ii) your use of the Services generally; and (iii) from third party websites and services.

This Privacy Policy does not apply to the practices of third parties that we do not own or control, including but not limited to any third party websites, services and applications ("Third Party Services") that you elect to access through the Service. While we attempt to facilitate access only to those Third Party Services that share our respect for your privacy, we cannot take responsibility for the content, privacy policies, or practices of those Third Party Services. We encourage you to carefully review the privacy policies of any Third Party Services you access.

2. Why We Collect Information

We aim to collect, use and disclose only such information as is required to enable us to manage your account, to provide the Services, to maintain our customer/visitor lists, to respond to your inquiries or provide feedback, for identification and authentication purposes, to personalize and improve the Services, for marketing purposes and such other purposes which we may inform you of by updating this privacy policy from time to time or as otherwise set out on our Website or through the Services. We will maintain the confidentiality of any contact information you provide to us on signing up for the Services or contacting us with questions or for further information and we will use it only for the purposes for which we have collected it (subject to the exclusions and disclosures we have listed below), unless you explicitly agree that we may disclose it to other third parties.

3. Personal Information That We Collect

We collect information to provide better services to all of our users --- from figuring out basic stuff like which language you speak, to more complex things like what content you might prefer to see.

3.1 Information That You Provide Us When Creating or Administering Your Account:

We may ask you to provide certain personal information to us when you create an account with us. This includes your first and last name, which will be displayed in the Service both to you and other users with whom you interact; your email address to use as your login username and to communicate with you; your profile picture (if you choose to provide it) which will be displayed in the Service both to you and other users with whom you interact; and your telephone number, which we may use to contact you. This information may also be used for the purposes set out below.

3.2 Information We Collect, Create or Collate Automatically:

Information that we collect automatically may include your IP address (which may be used to identify sessions and logged as part of HTTP requests); a user ID that we may create and is used to identify users internally within our system, cookie information, and other details. This information is also used for fighting spam/malware, to facilitate collection of data concerning your interaction with the Services (e.g., what links you have clicked on and shared with others, including via email and social media), and to otherwise personalize, improve and continue to operate the Services. We may associate the information we collect by automated means with your IP address, the device you use to connect to the Services identifiers provided to us by Third Party Providers, or email or social media accounts that you use to share our content.

Generally, the Services automatically collect usage information, such as the number and frequency of visitors to the Site or mobile application. We may use this data in aggregate form, that is, as a statistical measure. This type of aggregate data enables us and third parties authorized by us to figure out how often individuals use parts of the Services so that we can analyze and improve them.

3.2.1 Device Information

We collect device-specific information (such as your hardware model, operating system version, unique device identifiers, and mobile network information including phone number where applicable). We may associate your device identifiers.

3.2.2 Log Information

When you use our services, we automatically collect and store certain information in server logs. This includes:

  • details of how you used our service;
  • Internet Protocol address;
  • device event information such as crashes, system activity, hardware settings, browser type, browser;
  • language, the date and time of your request and referral URL;
  • cookies that may uniquely identify your browser.
3.2.3 Unique Application Numbers

Certain services include a unique application number. This number and information about your installation (for example, the operating system type and application version number) may be sent to Us when you install or uninstall that service or when that service periodically contacts our servers, such as for automatic updates.

3.2.4 Local Storage

We may collect and store information (including personal information) locally on your device using mechanisms such as browser web storage (including HTML 5) and application data caches. Third parties with whom we partner to provide certain features on our website or to display advertising based upon your web browsing activity also use Flash cookies or HTML5 to collect and store information. Various browsers may offer their own management tools for removing HTML5.

3.2.5 Cookies and Similar Technologies

When you visit our website or otherwise interact with the Service we (or third party data or ad networks we work with) may send one or more “cookies” to your computer or other devices. Cookies are alphanumeric identifiers stored on your computer through your web browser and are used by most websites to help personalize your web experience. Some cookies may facilitate additional site features for enhanced performance and functionality such as remembering preferences, allowing social interactions, analyzing usage for site optimization, providing custom content, allowing third parties to provide social sharing tools, and serving images or videos from third party websites. Some features on this site will not function if you do not allow cookies. We may link the information we store in cookies to any Personal Information you submit while on our site.

We may use both session ID cookies and persistent cookies. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. Persistent cookies enable us to track and target the interest of our users to enhance the experience on our site. If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to automatically decline cookies, or be given the choice of declining or accepting the transfer to your computer of a particular cookie (or cookies) from a particular site. You may also wish to refer to http://www.allaboutcookies.org/manage-cookies/index.html. If you reject cookies, you may still use our site, but some features on the site will not function properly.

Functional cookies, persistent and session type, store information to enable core site functionality.

Analytics cookies allow us to count page visits and traffic sources so we can measure and improve the performance of our site and our marketing campaigns.

Advertising cookies may be set through our website by our advertising partners. Data may be collected by these companies that enable them to serve up advertisements on other sites that are relevant to your interests.

We have a separate cookie policy here which sets out the specific cookies that we use.

3.2.6 Web Beacons

We (or third party data or ad networks we work with) may use Web Beacons alone or in conjunction with cookies to compile information about our Service, or other information we or they have collected. Web Beacons are tiny graphic objects that are embedded in a web page or email and are usually invisible to the user but allow checking that a user has viewed the page or email. Web Beacons may be used within the Service to track web page visits, email open rates and other information about the user. In some cases, we tie the information gathered by Web Beacons to our Users’ Personal Information. For example, we use clear gifs on our webpages to let us know which content the user prefers. This allows us to improve the user experience and gauge the effectiveness of our marketing campaigns.

3.2.7 Analytics Software

We and our third party tracking-utility partners use log files on our Service to gather certain information automatically and store it for analytical purposes. This information includes internet protocol (“IP”) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use Google Analytics, which uses cookies and other, similar technologies to collect and analyze information about use of the Service and report on activities and trends. This service may also collect information regarding the use of other websites, apps and online resources. You can learn about Google’s practices by going to www.google.com/policies/privacy/partners/, and opt out of them by downloading the Google Analytics opt-out browser add-on, available at https://tools.google.com/dlpage/gaoptout. Additionally, we may also use other third-party analytics providers that collect substantially the same information as Google Analytics.

3.2.8 Information From Third Party Sources

Depending on where you are located and the provisions of local laws, we may also store certain information about you that we or our third party services providers collect about you indirectly from other sources. For example, we may have access to certain information from a third-party social media service if you provide us with access to information from the service. Any access that we may have to such information from a third-party service is in accordance with the privacy notice and authorization procedures determined by the social media service.

3.2.9 Do Not Track

When you visit the Site, we may also collect information about your online activities over time and across third-party websites or online services. Because there is not yet a consensus on how companies should respond to web browser-based or other do-not-track ("DNT") mechanisms, we do not respond to web browser-based DNT signals at this time.

3.3 Information That You Provide:

A key feature of the Services is that the Services allows you to collect and aggregate information from multiple sources on and through the Services ("Your Content"). We do not control Your Content, and you may elect to include personal information as part of Your Content. If you wish to do so, you or the entity under whose account you have subscribed must have entered into a Data Processing Addendum with us first, and the processing of that personal information by us will be governed by the terms of that Data Processing Addendum. Do not provide us with Personal Information of any third party who may be a resident of any EU member state if you have not entered into a Data Processing Addendum with us.

3.4 Location Data:

Some of our Services, such as mobile applications, may collect geo-location data (which determines your current location) to provide location-related Service functionality. We may link location data to other information we have collected about you for the purposes described in this Privacy Policy. You may stop sharing your location data by adjusting your mobile device’s location services settings. For instruction on changing the relevant settings, please contact your service provider or device manufacturer.

3.5 Email Communications:

If you email us, we will store that information. We may also receive a confirmation when you open an email from us. We use this confirmation to improve our Services, including customer service.

3.6 Aggregate Information:

We collect statistical information about how both unregistered and registered users, collectively, use the Services ("Aggregate Information"). Some of this information is derived from Personal Information.

4. How We Use This Information

We may use the information collected through the Service for the limited purpose of providing the Service and related functionality and services for which we have been engaged. The information may be used to perform a variety of purposes, including to:

  • Provide, operate, maintain and improve the Services;
  • Enable you to access and use the Services, including uploading, downloading, collaborating on and sharing Content and sending emails on your behalf;
  • Send you technical notices, updates, security alerts and support and administrative messages;
  • Provide and deliver the services and features you request, process and complete transactions, and send you related information, including purchase confirmations and invoices;
  • Respond to your comments, questions, and requests and provide customer service and support; Communicate with you about services, features, surveys, newsletters, offers, promotions, contests and events, and provide other news or information about us and our select partners;
  • Process and deliver contest or sweepstakes entries and rewards;
  • Monitor and analyze trends, usage, and activities in connection with the Services and for marketing or advertising purposes;
  • Investigate and prevent fraudulent transactions, unauthorized access to the Services, and other illegal activities;
  • Personalize and improve the Services, and provide content, features, and/or advertisements that match your interests and preferences or otherwise customize your experience on the Services;
  • We send you push notifications from time-to-time in order to update you about events or activities related to the Services. If you no longer wish to receive these types of communications, you may turn them off at the device level. To ensure you receive proper notifications, we collect certain information about your device such as operating system and user identification information;
  • Link or combine with other information we receive from third parties to help understand your needs and provide you with better service;
  • Enable you to communicate, collaborate, and share files with users you designate; and
  • For other purposes about which we notify you.

Statistics: we also collect statistics about the use of the Services. This information is and will continue to be kept confidential. Notwithstanding the foregoing, aggregate statistics that do not personally identify an individual will be kept by us and such aggregate statistics may be made available to other users or to third parties.

System Logs & Cookies: Cookies are used by us to track content usage and traffic on the Website. A cookie is a feature of your web browser that consists of a text file that is placed on your hard disk by a web server. The Website uses cookies to help it compile aggregate statistics about the usage of this Website, such as how many users visit the Website, how long users spend viewing the Website, and what pages are viewed most often. This information is used to improve the content of the Website. You can set your browser to notify you when you are sent a cookie. This gives you the chance to decide whether or not to accept it. If you disable cookies, you may not be able to take advantage of all the features of the Website. We do not link any of the information we use in cookies to any personally identifiable information submitted by you when you are on the Website.

Your IP address is reported by your web browser whenever you visit a page on the Website. This information is recorded together with your registration information on our databases.

5. Who We Share This Information With and How We Share It

EasyRedir does not share your Personal Information with any third parties without your permission except as disclosed in this Policy (see further “Important Exceptions” below).

5.1 Corporate Account:

If you are an individual registered user and the domain of the primary email address associated with your account is owned by your employer and was assigned to you as an employee of that organization, and such organization has established or wishes to establish a corporate account, then certain information concerning past use of your individual account may become accessible to that organization’s administrator including your email address.

5.2 For Collaboration:

We may share your information, including when you choose to use collaboration features in the Services that by their nature support sharing with third parties who you choose. Your name, email address, information from your profile and online account (including your photo), and any Content you choose to share will be shared with such third parties, and such third parties may communicate with you (such as by posting comments or emailing you) in connection with your use of the collaboration features of the Services.

5.3 Third-Party Applications:

We provide you with opportunities to connect with third-party applications or services (a full list of which is set out on the Website, as updated from time to time). If you choose to use any such third-party applications or services, we may share information about you including your username and any Content you choose to use in connection with those applications and services, and such third parties may contact you directly as necessary. This Privacy Policy does not apply to your use of such third-party applications and services, and we are not responsible for how those third parties collect, use and disclose your information and Content. We encourage you to review the privacy policies of those third parties before connecting to or using their applications or services to learn more about their information and privacy practices.

5.4 Information Shared With Our Service Providers:

For the purposes of improving our technology, products, and Services, we employ and contract with service providers, consultants, subcontractors and professional advisers - individuals and entities that perform certain tasks on our behalf (collectively “Service Providers”). We may need to share Personal Information with our Service Providers in order to provide products or services to you or to allow them to carry out their respective duties. We request that our Service Providers use Personal Information or other information we share with them solely for the purpose of assisting us. Our Service Providers may also have limited access to databases of user information solely for the purpose of helping us improve the Services. We will aim to require all Service Providers to enter into contractual agreements that prohibit them from using any Information they retrieve while carrying out their duties for any other purpose, other than as specified in said agreements and as permitted by this Policy.

5.5 Important Exceptions:
5.5.1 Information We Share for Our Protection, the Protection of Others and as Required by Law

We may disclose your Personal Information to third parties without your consent if we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, other Website members, other users of the Services, or anyone else (including the rights or property of anyone else) that could be harmed by such activities. Further, we may disclose Personal Information when we believe in good faith that such disclosure is required by and in accordance with the law. We also reserve the right to access, read, preserve, and disclose any information as we reasonably believe is necessary to (i) satisfy any applicable law, regulation, legal process or governmental request, (ii) enforce our user agreement, including investigation of potential violations hereof, (iii) and detect, prevent, or otherwise address fraud, security or technical issues. This includes exchanging information with other companies and organizations for fraud protection and spam/malware prevention. Notwithstanding the general terms of this policy, the collection, use, and disclosure of Personal Information may be made outside of the terms herein to the extent provided for in any applicable privacy or other legislation in effect from time to time, or pursuant to court orders.

5.5.2 Information Disclosed Pursuant to Business Transfers

We may also disclose your Personal Information in connection with a corporate re-organization, a merger or amalgamation with another entity, a sale of all or a substantial portion of our assets or stock, including any due diligence exercise carried out in relation to the same, provided that the entity acquiring the Information continues to use it for, and only for, the purposes permitted by this Privacy Policy. In some cases, we may choose to buy or sell assets. In these types of transactions, user information, including Personal Information, is typically one of the transferred business assets. Moreover, if we, or substantially all of our assets, were acquired, or if we go out of business or enter bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur as permitted by law. Following the transfer of user information in the circumstances described in this paragraph, all inquiries concerning the processing of user information should be directed to the entity to which the information is transferred.

5.6 Information We Share With Your Consent:

In addition to the types of sharing Personal Information described above, we may share your information with third parties with your consent. If at any time we wish to disclose Personal Information to a third party for their own use, we will first obtain your explicit consent. If you do grant such consent, you may revoke it at any time.

6. Security and Privacy

6.1 Your Privacy Choices:

Users may post information on the Website and through the Services (user registration may be required), which you may or may not want to share with certain other users. Users may make privacy choices by selecting options within App settings or their account. Your default privacy settings tend to be the most privacy friendly settings that allow for the least amount of sharing. In any event, users should review their privacy settings to ensure they reflect their expectations. Users should keep the privacy choices they have made in mind and avoid posting information they do not want to be shared in light of those choices.

6.2 Security:

The security of your Personal Information is important to us. We use commercially reasonable efforts to store and maintain your Personal Information in a secure environment. We take technical, contractual, administrative, and physical security steps designed to protect Personal Information that you provide to us. While we store all of our information, including your IP address information, using techniques reasonably designed to secure the information, we do not guarantee or warrant that such techniques will prevent unauthorized access to information about you that we store, Personal Information or otherwise.

You are also responsible for helping to protect the security of your Personal Information. Your Account information will be protected by a password for your privacy and security. You need to help prevent unauthorized access to your Account and Personal Information by selecting and protecting your password appropriately and limiting access to your computer and browser by signing off after you have finished accessing your Account. We seek to protect Account information to ensure that it is kept private; however, we cannot guarantee the security of any Account information. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time.

6.3 Transfer of Data:

Your information, including Personal Information, may be transferred to -- and maintained on -- computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you provide information to us, please note that we host data using third party providers and may transfer the data, including Personal Information, to another jurisdiction other than your own (including a jurisdiction outside of the EU) and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

EasyRedir will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Information will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

7. Accessing Information

7.1 General:

If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us at privacy@easyredir.com.

In certain jurisdictions in which we operate, you may have the right under applicable law:

  • obtain confirmation that we hold personal information about you,
  • request access to and receive information about the personal information we maintain about you,
  • receive copies of the personal information we maintain about you,
  • update and correct inaccuracies in your personal information,
  • object to the processing of your personal information,
  • provide instructions for the use of your personal information after death,
  • request to have deleted any personal information collected at the time you qualified as a minor under applicable law,
  • have the information blocked, anonymized or deleted, as appropriate; and
  • To withdraw any consent you previously provided to us regarding the use and processing of your Personal Information.

You have the right to data portability for the information you provide to us. You can request to obtain a copy of your Personal Information in a commonly used electronic format so that you can manage and move it. Please note that we may ask you to verify your identity before responding to such requests. You have the right to access the Personal Information we hold about you in order to verify the Personal Information we have collected in respect of you and in order to have a general account of our uses of that information. Upon receipt of your written request, we will provide you with a copy of your Personal Information although in certain limited circumstances, we may not be able to make all relevant information available to you such as where that information also pertains to another user. In such circumstances we will provide reasons for the denial to you upon request. We will endeavor to deal with all requests for access and modifications in a timely manner. We will make every reasonable effort to keep your Personal Information accurate and up-to-date, and we will provide you with mechanisms to update, correct, delete or add to your Personal Information as appropriate. As necessary and appropriate, this amended Personal Information will be transmitted to those parties to which we are permitted to disclose your Information. Having accurate Personal Information about you enables us to give you the best possible service.

7.2 California Privacy Rights:

Under California Civil Code sections 1798.83 - 1798.84, California residents are entitled to ask us for a notice identifying the categories of personal customer information which we share with our affiliates and/or third parties for marketing purposes, and providing contact information for such affiliates and/or third parties. If you are a California resident and would like a copy of this notice, please contact us at the contact information listed below.

Subject to certain limitations, the California Consumer Privacy Act provides California consumers the right to request to know more details about the categories or specific pieces of Personal Information we collect (including how we use and disclose this Personal Information), to delete their Personal Information, to opt out of any “sales” of Personal Information that may be occurring, and to not be discriminated against for exercising these rights. EasyRedir does not sell (as that term is defined in the CCPA) the Personal Information we collect.

California consumers may make a request pursuant to their rights under the CCPA by contacting us at the contact information listed below.

8. Children's Privacy

Our Service does not address anyone under the age of 13 ("Children").

We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your Children has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children without verification of parental consent, we take steps to remove that information from our servers.

9. Amendments of This Policy

We reserve the right to change this Privacy Policy at any time and from time to time. If we decide to change this Privacy Policy in the future, we will post an appropriate notice on the home page at https://www.easyredir.com/legal/privacy-policy. We may amend this Policy from time to time by simply posting an updated version on our website. Any non-material change (such as clarifications) to this Privacy Policy will become effective on the date the change is posted and any material changes will become effective 30 days from their posting on the Website. If such amendments affect how EasyRedir uses or discloses Personal Information already held by EasyRedir in a material way, EasyRedir will obtain consent.

Unless stated otherwise, our current Privacy Policy applies to all Personal Information that we have about you. The date on which the latest update was made is indicated at the bottom of this document. We recommend that you print a copy of this Privacy Policy for your reference and revisit this policy from time to time to ensure you are aware of any changes. Your continued use of the Website signifies your acceptance of any changes.

10. Contact Us

EasyRedir is a trade name of EasyRedir Inc. For more information on EasyRedir and our privacy practices (including if you have any questions, comments or suggestions or you find errors in the information held about you) please contact our Privacy Officer at: privacy@easyredir.com or in writing at 925-1811 4 Street SW, Calgary, AB, T2S 1W2, Canada.

11. Commonly Used Terms

Personal Information Personal Information means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).

Usage Data Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Cookies Cookies are small pieces of data stored on a User’s device.

Data Subject Data Subject is any living individual who is the subject of Personal Information.

User The User is the individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Information.

View other legal documentation.

Terms of Service

These terms and conditions govern your acquisition and use of EasyRedir and you must accept them to use our service.

Acceptable Use Policy

You agree that you will only use EasyRedir in accordance with these acceptable uses.

Cookie Policy

This describes the cookies used by EasyRedir on our websites along with their respective purposes.

Security & Compliance Information

Information related to our security practices and compliance attestations.

Data Processing Addendum

Terms related to the privacy, confidentiality and security of personal data for subscribers subject to EU law.

Data Subprocessors

This describes the data subprocessors used by EasyRedir to deliver our services to you.

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